So I go online to @nintendoamerica online chat, they say, “sure we can resolve your issue but you need to call.” You call the number and they are so busy they tell you to use online chat. WTF, getting walked in circles trying to give them $$ (https://t.co/GrhzSsLTun)
Now son, who worked hard to have his Splatfest shirt ready, stuck, no play, practically in tears while I wait in cue. Close to twenty minutes in. Why wasn’t I given option of family plan if they knew I was purchasing on linked child account?